Sales and Customer Service – Eye contact is an essential element

Human eyes have mystical powers. However the ability to use this unique quality is unknown to many. I feel sorry for those sales and customer service professionals who do not make an eye contact with their customers. And if some of them do, their eyes reflect frustration!

Experienced sales and customer service professionals emphasis on three essential elements a nice smile, a perfect eye contact, and use of last name. These three elements are considered important in achieving greater customer satisfaction.

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Zealous Technologies and NTelliSec – Meet the owner of these companies who started as part-time computer trader!

“People say it’s in your blood so I accept it this way – My business grows with simple formula, give the best to your clients and in return you will get business. Initially I used different online forums but at the end of the day a word of recommendation from your client to others proves to be best advertising forum.

” – Shahid Lakhani, CEO Zealous Technologies

I have known Shahid for over 15 years and call him a serial entrepreneur. He belongs to a business family, but refused to join the family business as he wanted to create his own identity as an entrepreneur. His initial business was selling computer hardware to friends and relatives. That was as a part time business during his studies.

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Independence and Sense of Ownership led him to Entrepreneurship – Meet Mathieu Maréchal, CEO, Bewords, France

I’ve realized that an entrepreneur does not have to wait for the perfect moment to start his business, perfect moments barely exist, if you wait for that perfect moment you will probably wait your whole life. The best thing to do is to follow your ideas and work hard for it, always keep in mind that a human way of doing business is the best way to succeed. – Mathieu Maréchal, CEO, Bewords, France

Details are here: http://bit.ly/oUd6sk